At Divanfix, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, divanfix.com, or engage with our services. By using our site, you consent to the practices described below.

1. Information We Collect

When you browse or shop on divanfix.com, we may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, shipping/billing address
  • Order Information: Products purchased, order history, payment method (processed securely via third-party gateways)
  • Technical Data: IP address, browser type, device information, operating system, location (where applicable)
  • Usage Data: Pages visited, time spent on the site, click-through behavior
  • Marketing Preferences: Newsletter subscriptions, communication preferences

2. How We Use Your Information

We collect and use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, updates, and promotions
  • Provide customer support and respond to inquiries
  • Improve our website’s functionality and user experience
  • Prevent fraud, ensure site security, and comply with legal obligations
  • Send marketing emails (only if you have opted in — you can unsubscribe at any time)

3. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your shopping experience. These help us remember your preferences, track site usage, and offer personalized content. You can manage your cookie preferences through your browser settings at any time.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics providers
  • Analytics services (e.g., Google Analytics)
  • Email marketing platforms (for opted-in users)

All third-party service providers are required to maintain the confidentiality and security of your data.

5. Data Security

We implement industry-standard security measures to protect your personal data. While no system is 100% secure, we work hard to protect your information against unauthorized access, loss, misuse, or disclosure.

6. Your Rights

Depending on your country or region, you may have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent or object to processing
  • Request data portability
  • File a complaint with your local data protection authority

To exercise any of these rights, please contact us at [email protected].

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes your agreement to the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us:

📩 Email: [email protected]
🌐 Website: www.divanfix.com