At Divanfix, we are committed to delivering your denim quickly, securely, and reliably — no matter where you are. This Shipping Policy outlines how we process and ship orders placed through divanfix.com.

🚚 Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email when your order is placed, followed by a shipping notification with a tracking number once your order has been dispatched.

Please note: During high-volume periods (such as holidays or promotional sales), order processing may take slightly longer — but we’ll always do our best to get your jeans out the door promptly.

🌍 Shipping Locations

We currently ship to most countries worldwide. If your location is not available at checkout or you’re unsure whether we deliver to your region, please email us at [email protected] for assistance.

📦 Estimated Delivery Times

Delivery times vary depending on your location:

  • United States: 7–12 business days
  • Europe: 8–15 business days
  • Asia-Pacific: 5–10 business days
  • Other regions: 10–20 business days

Please note: These are estimated timeframes and do not include potential delays caused by customs inspections, courier service disruptions, or remote area delivery.

💲 Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and order weight. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website or newsletter.

🛃 Customs, Duties & Taxes

For international orders, your package may be subject to customs duties, VAT, or import taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping prices. We recommend checking with your local customs office for further information.

🔍 Tracking Your Order

Once your order is shipped, you’ll receive an email with your tracking number and a link to follow your delivery in real-time. Please allow up to 48 hours for tracking information to become available after shipping confirmation.

❗ Lost, Delayed, or Damaged Shipments

If your package is delayed, lost, or arrives damaged, please contact us immediately at [email protected]. We will work with our carriers to resolve the issue and ensure you are taken care of.

Thank you for choosing Divanfix. We’re proud to ship quality denim to customers around the world — and we’re here to support you every step of the way.

Still have questions? Reach out to us at [email protected] — we’re happy to help.